To move from where you are in business now to a better place requires change. Change in mindset, change in the way you do things and maybe even change in the mix of people you have working for you. Change is a necessary (and good) thing and something I deal with as part of what I do. The problem is that a lot people don’t like change and will resist it, either pro-actively to your face, or passively in the background.
The natural tendency for company management or owners is to try and “sell” the change in order to speed up its implementation. Try to paint a rosy picture of what life will be like. When people listen to all the hype from the boss, they may publicly nod in approval, but privately they are thinking, “no bloody way mate that I am going along with that BS”.
A better way is to be more up-front and plan a longer time for people to effectively cope with it. Systemise the change management, to a degree. See, I have a system for pretty much everything. This system is not mine however. It’s based on a checklist I found on the Australian Family Business Centre’s (FBC) website. So with recognition to them, I have repeated it below. Apology if the table formatting is a bit screwy, but I can’t seem to fix it.
|Reason for failure||Usual Symptoms||Suggested solutions|
|Too much work to do||
|No planning for change||
There were other points that the FBC made about change; more symptoms of what happens when it doesn’t go well and what to do with them. Email me here if you want the complete list. If you also want some help identifying WHERE you should make some changes in your business and then HOW to implement them, then please include that in your email.
Andy Burrows. The Trades Coach