Why Reputation Matters and How To Build It

A recent study for the construction industry by Hinge, a US based branding and marketing firm, found that buyers listed good reputation as the most important criteria for purchasing, and the good news is that most sellers already recognize this fact. www.hingemarketing.com  They also asked buyers about the best way to market to them (Figure 1).…

Time to fire some customers?

The customer is always right. Correct? Wrong! The RIGHT customer is always right for your business. Unfortunately most of us don’t know who the right customers are for our business. So we take on board anyone who has a heart beat, without ever identifying the right customer profile for our business. But who is the…

Create Your “Purple Cow”

Your “purple cow” is also known as your unique selling position, or USP.  It is a sentence or phrase that explains what makes you special. It gives your prospects a reason to do business with you rather than your competitors. A good USP that is properly used makes your marketing a lot more effective, because…

Are You a Fox or a Hedgehog?

I started this blog with the intention of focusing on ways in which a business can improve its competitive advantage. To keep on this track this post is about one of the fundamental strategies that provides the cornerstone of developing a sustainable competitive advantage over your competitors. That strategy is, FOCUS. Jim Collins in his…

Marketing Lesson from Mr Spock

For those of you old enough (like me) to remember Leonard Nimoy as Mr Spock on Star Trek may also remember the Vulcan Mind Meld trick he used to perform.  In order to understand a subject person better or uncover hidden memories, Spock would place his hands on a person’s head and mentally become one…